Virtual Receptionist with a Dedicated Agent
Achieve optimal customer satisfaction with our exceptional support team.
Get StartedOur Key Features
Small Business Streamlines Support with NKIRU
Paul, founder of Clear Laundromat, struggled to keep up with rising customer inquiries across WhatsApp and social media. Delayed responses began affecting customer satisfaction.
He signed up for NKIRU's Standard Plan, which offered a dedicated landline alongside with a virtual agent, ticket tracking, and a central dashboard for all analytics.
Results
- Faster response times
- No missed calls
- More time to focus on growing his brand
NKIRU now handles his support—so he can handle his business.
Why Choose Us
Comprehensive Support Service
We offer a wide range of customer support services designed to meet the needs of any business.
Customer-Centric Approach
The Virtual Receptionist Service focuses on understanding and addressing customer needs quickly, rather than routing them through generic support channels
Guaranteed Growth
Our services are designed to help your business grow by enhancing customer satisfaction and loyalty.
Positive Branding
High-quality customer support enhances your brand's reputation and encourages positive word-of-mouth.
Unleash Exceptional Customer Support Services
We offer top-notch services that prioritize your customers and treat them like royalty. Our offerings include;
General & Dedicated Number
Provide your customers with a consistent point of contact.
English & Pidgin Language
Cater to a diverse customer base with bilingual support.
Inbound & Outbound Calls
Manage incoming and outgoing customer interactions efficiently.
24/7 Access
Ensure your customers receive support anytime they need it.
Escalation Routes
Seamlessly escalate complex issues for faster resolution.
Curated FAQ
A searchable help section curated by the business, providing Q&A content to support and guide dedicated agents.
Ticketing System
A dedicated virtual receptionist acts as the first point for customers, capturing user inquiries and automatically creates a support ticket for each issue.
Dedicated Virtual Receptionist
Access to a dedicated support agent.
Access to Analytics
Gain valuable insights into your customer support performance.
Subscribe to a Plan that Works for Your Business
Choose from our flexible pricing options to find the perfect fit for your needs.
Free Trial Plan
Available to new users only- 14 days free trial
- General Landline
- 50 Inbound Calls
- 0 Outbound Calls
- Access to a dedicated agent
- Ticket creation and management
- Access to curate 50 FAQ
Basic Plan
- Inbound calls (250 calls monthly)
- Dedicated Landline
- Access to analytics
- Agent answers basic information on product/service
- Call Handling using FAQs
- English & Pidgin
- Customer Data Collection
- 8hrs/5days per Week Access
Advanced Plan
- Inbound calls (1024 calls monthly)
- Dedicated Landline
- Access to analytics
- Agent answers basic information on product/service
- Call Handling using FAQs
- English & Pidgin
- Customer Data Collection
- 24hrs/7days per Week Access
- Priority Setting/Escalation Routes
- Outbound Calls (100)
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Ready to transform your customer service experience?
Contact us now to learn more about our services and how we can help your business thrive.
Do you have questions or need more information?
Our team is here to help. Reach out to us today and take the first step toward exceptional customer support.
