Virtual Receptionist with
Dedicated Agents
Live agents trained to deliver consistent, professional, and tailored experiences that align with your brand values.
Proudly trusted by
Our Key Features
Assigned Agents for every Client
- Get a dedicated agent focused on your business needs.
- Deliver personalized, professional customer support.
- Benefit from local insight and clear communication.
Dedicated Landline (021**)
- Enhance credibility with a stable business landline.
- Stay reachable with reliable, uninterrupted service.
Two-Way Calling
- Manage inbound and outbound calls through your dedicated agent.
- Offer 24/7 support for all customer issues.
- Reach customers proactively when needed.
- Immediate assistance whenever it matters most.
Smart Knowledge Base (FAQ)
- Provide your dedicated agents with a tailored Q&A library.
- Define the questions and answers to maintain accuracy and consistency.
- Ensure customers get quick, clear information.
Robust Ticketing System
- Every call is logged by your dedicated agent immediately.
- Tickets are marked as resolved or closed for easy tracking.
- No request is missed, thanks to an organized process.
Multilingual Support
- Serve a broader customer base with support in multiple Nigerian languages.
- Ensure every customer feels heard, respected, and understood.
Efficient Escalation Paths
- Your dedicated agent knows exactly when and how to escalate.
- Keep customers satisfied with timely, expert-level support.
Actionable Analytics
- Track customer interactions and agent performance in real time.
- Make smarter business decisions with actionable insights.
Why choose Us?
Reliable Business Landline
Provide your customers with a dependable, direct line of communication they can trust.
Flexible, Scalable Pricing
Choose from plans tailored to both growing and established businesses, offering premium service that fits your budget.
Fuel Business Growth
Boost satisfaction and retention by delivering top-tier support experiences that keep them coming back.
Personalized Service
Enjoy consistent, accountable support with a dedicated point of contact managing all customer communication.
Brand-Boosting Interactions
Strengthen your brand image with professional, reliable customer support that leaves a lasting impression.
Subscribe to a Plan that Works for Your Business
Choose from our flexible pricing options to find the perfect fit for your needs.
Starter Plan
Available to new users only- 14 days free trial
- General Business Line
- 50 Inbound Calls
- No Outbound Calls
- General Agent
- FAQ Curation
- Ticket Management
- Call Handling
- English Language
- No Analytic Access
- No Customer Data Collection
- Defined 4-hour window
Growth Plan
- Dedicated Business Line
- 250 Inbound Calls
- No Outbound Calls
- Dedicated Agents
- FAQ Curation
- Ticket Management
- Call Handling
- Multilingual Languages
- Access to Analytics
- Customer Data Collection
- 8hrs/day, 5 days/week
- No Priority Handling
- Escalation Routes
Premium Plan
- Dedicated Business Line
- 1024 Inbound Calls
- 100 Outbound Calls
- Dedicated Agent
- FAQ Curation
- Ticket Management
- Call Handling
- Multilingual Languages
- Access to Analytics
- Customer Data Collection
- 24/7 Access, 5 days/week
- Priority Handling
- Escalation Routes
Ready to Transform your
Customer Service Experience?
Contact us now to learn more about our
services and how we can help
your business thrive.
Explore Nkiru in
3 easy steps
Frequently asked
Questions
Nkiru is a proprietary software developed by Sage Grey Tech that enhances customer service operations through its Virtual Receptionist with Dedicated Agents.